Privacy Policy

Privacy Policy
Effective Date: November 23, 2025

1. Introduction
   Thank you for visiting us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canadian privacy laws including PIPEDA. By using our website, you consent to the practices described here. Please read carefully.
    
2. Information We Collect
   2.1 Personal Information: We collect identifiable information you voluntarily provide, such as name, email, postal address, and phone number.
   2.2 Non-Personal Information: We collect non-identifiable data like browser type, IP address, and pages visited for analytics and website improvement.
   2.3 Purpose Specification: We clearly state the purpose for each category of information collected before or at the time of collection.
    
3. Use of Information
   We use data to:
   3.1 Provide, maintain, and enhance our website and services.
   3.2 Respond to inquiries, requests, and support needs.
   3.3 Send updates, news, and marketing communications with your consent.
   3.4 Analyze user behavior for improving user experience and website performance.
    
4. Cookie Policy
   4.1 Cookies are small files stored on your device to improve experience and analyze site usage.
   4.2 We use session cookies (temporary) and persistent cookies (long-term).
   4.3 Consent: We require explicit consent for cookies collecting personal information. You may opt in or out via our cookie banner and browser settings.
    
5. Data Protection and Accountability
   5.1 Security: We use appropriate technical and organizational measures to safeguard your personal information against unauthorized access or disclosure.
   5.2 Data Retention: Your data is retained only as long as necessary to fulfill collection purposes or as legally required.
   5.3 Privacy Officer: We have appointed a Privacy Officer to oversee compliance. Contact at media@hub1.ca.
    
6. Your Rights
   6.1 Access, Correction, Portability, and Deletion: You have the right to request access to your personal data, correct inaccuracies, receive your data in a portable format, or request deletion where legally permitted. Requests can be made by contacting us.
   6.2 Withdrawal of Consent: You may withdraw consent for data processing at any time, subject to legal or contractual restrictions.
   6.3 Complaints: You may contact our Privacy Officer or the Office of the Privacy Commissioner of Canada for privacy concerns.
    
7. Children's Privacy
   Our website is not intended for children under 13. We do not knowingly collect data from children under 13 without verifiable parental consent. If you believe we have collected such data, please contact us to remove it.
    
8. Data Breach Notification
   In case of a data breach posing a risk of significant harm, we will notify affected users and regulators in accordance with legal requirements.
    
9. Third-Party Websites
   Links to third-party sites are provided for convenience. We are not responsible for their privacy practices. Please review their policies.
    
10. Updates to Privacy Policy
    We update this policy as needed to comply with legal requirements or business changes. Significant changes will be communicated proactively.
     
11. Contact Information
    Questions or concerns about this policy can be addressed to our Privacy Officer at media@hub1.ca.
     

By using our website, you agree to this Privacy Policy.